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Looking around the interweb's it seems that one area that this firmware as made a slight improvement on is VPN. Quoting from I have recently upgraded to BT Infinity Fibre broadband, and my router has changed from BT Homehub 4 to BT Homehub 5. Before this change, I was able to successfully VPN into my Synology 413J. I have configured the BT Homehub 5 port forwading exactlty the same as it was with BT Homehub 4. I can successfully remotely connect to 413J via DNS address, but unable to VPN into it.
Receive message 'Verifying user name and password', which appears to succeed, then, after some time, receive message 'Error 800: The remote connection was not made because the attempted VPN tunnels failed.' Anybody have any ideas how to resolve this??? The after this current firmware update; I progressed the issue with BT and they provided an Openreach modem which I installed with the BT Homehub 4. However this did not resolve the VPN issue.
BT support performed VPN testing on Synology, and confirmed that VPN was OK on ADSL line with HH4, but not OK on Fibre with Openreach Modem/HH4 or HH5. BT hub developers worked on the issue and updated the HH5 firmware.
VPN now OK using PPTP and L2TP-Certificate authentication protocols. Still unable to establish VPN connection using L2TP - pre-shared key BT are aware of this and currently working on the issue. My original HH5 firmware was 4.7.5.1.83.8.173.1.6, Current firmware 4.7.5.1.83.8.204 BT inform me that they are currently rolling out the firmware update to existing HH5 customers I don't use VPN on the HH5. But I thought it was interesting information. Not sure if others have similar issues before, and then fixed after? Another new firmware on the way to be tested: We are pleased to inform you that a new improved firmware is soon to become available within the next week.
Please ensure your Hub remains switched on and connected to your broadband for the next week or two in order to receive it successfully The new firmware will include fixes for some previously reported problems from the trial last year. We will contact you directly to advise you of any action required if necessary or if this firmware has any immediate impact to or if you have previously reported any issues it may rectify. What do you need to do? Just make sure your hub is connected up and wait for the confirmation the firmware is on the way.
The BT Home Hub 4 is an ADSL2+ modem router with a single Gigabit Ethernet port, three Fast Ethernet ports, a USB port and an RJ11 input that lets you connect the device to your broadband microfilters. It's still available now, and even has a version that's unlocked to work on any ISP. However, for BT Broadband connections, is a better choice. The BT Home Hub 4 is a dual-band device, which means it accepts connections from devices on both the 2.4GHz band and the less congested 5GHz band. This works concurrently, so you can connect 2.4GHz devices, such as many smartphones and laptops, to it as well as 5GHz devices such as recent Apple iPads. Although the 2.4GHz band should theoretically deliver faster data transfer speeds at greater distances than the 5GHz band, the 2.4GHz band is saturated with traffic.
As a result, we often see faster data transfer speeds on the 5GHz band, even at 25 metres, so the dual-band nature of the Home Hub 4 means it should provide a speed boost to your network users with compatible devices, especially if you’re connected to the internet with BT Infinity. Unfortunately, this wasn’t the case in our wireless performance tests. The Home Hub 4 produced data transfer speeds of 49.3Mbit/s at one metre, 45.8Mbit/s at 10 metres and 7Mbit/s at 25 metres. These speeds are only slightly faster than the speeds produced on the 2.4GHz band, where we saw 46.7Mbit/s at one metre, 44.2Mbit/s at 10 metres and 10.8Mbit/s at 25 metres.
The web interface remains pretty much unchanged from the Home Hub 3, which is no bad thing, as it protects inexperienced users from altering settings they shouldn’t and lets more experienced users exploit functions such as Dynamic DNS and port forwarding. It looks pretty good too, not too techy, so it should fit into your home OK. We really like the removable card with the SSID and wireless key written on it, making it easy to add new devices without having to read off the back or bottom of your device. The position of the Wi-Fi information is clever and the menus are clearly laid out Although we like the BT Home Hub 4, we were disappointed with its Wi-Fi performance on the 5GHz band. We also think it should have four Gigabit Ethernet ports rather than just one so that you can get the best performance out of wired devices such as NAS enclosures and Desktop PCs. Although the Home Hub 4 has a USB port, BT doesn't advertise the point of it. You can, however, use it to attach storage so that you can share it with other users on the network and use it as network-attached storage.